Client Success Associate: Onboarding & Insights

Tech Sales Jobs; Irving (TX); Hybrid; USD 53,000 - 77,000; Full time

Benefits offered by this job

Generous PTO

Medical/Dental/Vision

401K match

Training & development

Job summary

Gartner, Inc. in the United States seeks a Client Engagement professional to drive value for clients from onboarding through ongoing support. You will lead prospect calls, demonstrate Gartner resources, and collaborate with Sales to showcase products and services, aiming to increase client engagement and licenses.

The role emphasizes relationship building, understanding client priorities, and applying Gartner research to guide executive decisions. Strong communication and teamwork are essential.

Qualifications

• Bachelor’s degree preferred
• 6+ months relevant professional and/or internship experience with a proven track record of success fueled by a passion for driving client success.
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills; ability to be agile and flexible.
• Well defined time management and organizational skills.

Responsibilities

• Lead prospect and/or client calls to understand client priorities and challenges and articulate the value of Gartner’s renowned products and services.
• Understand and communicate Gartner services and capabilities to prospective clients and demonstrate value to decision makers.
• Collaborate with our Sales teams on how to effectively demonstrate Gartner products and resources to prospects or clients to increase likelihood of engaging and purchasing a license.
• Research prospective and existing companies, C-Level executives, business trends, and competitive intelligence to prepare relevant and tailored Gartner resources to drive impact.

Skills

Communication

Collaboration

Prioritization

Critical thinking

Influencing

Time management

Education

Bachelor’s degree preferred

Job description

Gartner, Inc. in the United States seeks a Client Engagement professional to drive value for clients from onboarding through ongoing support. You will lead prospect calls, demonstrate Gartner resources, and collaborate with Sales to showcase products and services, aiming to increase client engagement and licenses.

The role emphasizes relationship building, understanding client priorities, and applying Gartner research to guide executive decisions. Strong communication and teamwork are essential.