Client Success Associate: Drive Impact & Growth

Gartner; Dallas (TX); On-site; USD 55,000 - 73,000; Full time

Benefits offered by this job

Competitive salary

Generous paid time off

Charity match program

Medical, Dental & Vision plans

Parental Leave

Employee Assistance Program (EAP)

401K matching

Professional development

Unlimited growth opportunities

Job summary

Gartner is seeking a Client Success Associate in the United States to onboard clients, surface business priorities, and drive continued engagement with Gartner services across large client teams.

You will work with senior to junior client contacts to ensure value realization, collaborating with internal teams to tailor Gartner resources and solutions. The role emphasizes client delight, proactive outreach, and measurable outcomes.

Qualifications

• Bachelor's degree preferred with 6+ months relevant experience.
• Proven track record of delighting clients.
• Strong communication and collaboration skills.

Responsibilities

• Partner with clients across roles to ensure Gartner subscription success.
• Deliver value to decision makers and drive growth by collaborating with the service team.
• Identify client priorities and align Gartner resources to meet them.
• Collaborate with Gartner stakeholders to drive service delivery and outcomes.
• Leverage insights and metrics to improve engagement, satisfaction, retention and growth.

Skills

Communication

Collaboration

Prioritization

Critical thinking

Influencing

Education

Bachelor's degree preferred

Job description

Gartner is seeking a Client Success Associate in the United States to onboard clients, surface business priorities, and drive continued engagement with Gartner services across large client teams.

You will work with senior to junior client contacts to ensure value realization, collaborating with internal teams to tailor Gartner resources and solutions. The role emphasizes client delight, proactive outreach, and measurable outcomes.