Remote Client Services & Scheduling Specialist

Next Stop Travel; Austin (TX); Remote; USD 38,000 - 58,000; Full time

Benefits offered by this job

Flexible remote work

Performance-based compensation

Training and ongoing support

Job summary

Next Stop Travel, a remote-based organization, seeks a Customer Service Representative to assist clients, organize service arrangements, and support the coordination process.

This role requires strong attention to detail and the ability to manage multiple tasks in a remote environment, with clear communication via email, phone, and online platforms.

Selected candidates will onboard with training and receive ongoing support, plus flexible remote work and performance-based compensation.

Qualifications

• Experience in customer service, coordination, or administrative roles is preferred.
• Strong organizational and communication skills are essential.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service experience

Coordination

Administrative skills

Independent work

Communication skills

Job description

Next Stop Travel, a remote-based organization, seeks a Customer Service Representative to assist clients, organize service arrangements, and support the coordination process.

This role requires strong attention to detail and the ability to manage multiple tasks in a remote environment, with clear communication via email, phone, and online platforms.

Selected candidates will onboard with training and receive ongoing support, plus flexible remote work and performance-based compensation.