Remote Client Service & Scheduling Specialist

Next Stop Travel; Memphis (TN); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible remote work environment

Performance-based compensation

Training and onboarding support

Job summary

Next Stop Travel, a remote-based organization, is seeking a Customer Service Representative to handle client inquiries, organize service arrangements, and support coordination efforts in a structured remote setting.

The role emphasizes meticulous attention to detail, multitasking, and proactive communication, with training provided and performance-based compensation aligned with completed client arrangements.

Qualifications

• Experience in customer service, coordination, or administrative roles preferred
• Strong organizational and communication skills
• Ability to work independently and manage priorities effectively
• Comfortable using digital tools and web-based systems
• Detail-oriented with a focus on accuracy

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Administrative support

Communication

Independent worker

Job description

Next Stop Travel, a remote-based organization, is seeking a Customer Service Representative to handle client inquiries, organize service arrangements, and support coordination efforts in a structured remote setting.

The role emphasizes meticulous attention to detail, multitasking, and proactive communication, with training provided and performance-based compensation aligned with completed client arrangements.