Remote Client Services & Scheduling Specialist

Next Stop Travel; Clearwater (FL); Remote; USD 32,000 - 48,000; Full time

Benefits offered by this job

Training provided

Remote work

Job summary

Next Stop Travel is a remote-based organization providing planning and coordination services. The Customer Service Representative will assist with client requests, organize service arrangements, and support the coordination process in a structured remote environment.

The role requires attention to detail, the ability to manage multiple tasks, and strong communication skills. Training and onboarding will be provided as part of ongoing support in a flexible remote work setup.

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Administrative

CRM software

Tools

CRM software

Job description

Next Stop Travel is a remote-based organization providing planning and coordination services. The Customer Service Representative will assist with client requests, organize service arrangements, and support the coordination process in a structured remote environment.

The role requires attention to detail, the ability to manage multiple tasks, and strong communication skills. Training and onboarding will be provided as part of ongoing support in a flexible remote work setup.