Remote Client Services & Scheduling Coordinator

Next Stop Travel; Prescott (AZ); Remote; USD 22,000 - 30,000; Part time

Benefits offered by this job

Flexible remote work

Onboarding and training

Job summary

Next Stop Travel is seeking a part-time Customer Service Representative to support clients remotely. You will handle inquiries via email, phone, and online platforms, identify client needs, and coordinate service plans.

Responsibilities include submitting reservations with external providers and maintaining accurate records while supporting process improvements in a structured remote setting. The role offers a flexible remote work environment with training and onboarding provided, and

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Communication

Remote work

Multitasking

Digital tools

Tools

Email

CRM

Job description

Next Stop Travel is seeking a part-time Customer Service Representative to support clients remotely. You will handle inquiries via email, phone, and online platforms, identify client needs, and coordinate service plans.

Responsibilities include submitting reservations with external providers and maintaining accurate records while supporting process improvements in a structured remote setting. The role offers a flexible remote work environment with training and onboarding provided, and