Remote Client Services & Scheduling Coordinator

Next Stop Travel; Bakersfield (CA); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Remote work

Training and onboarding

Job summary

Next Stop Travel is seeking a Customer Service Representative to support clients, coordinate service arrangements, and drive efficient remote operations. You will handle inquiries, tailor options, and manage reservations with external providers.

This role offers a flexible remote environment, performance-based compensation, onboarding support, and ongoing training to help you succeed in a structured, process-driven setting.

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms.
• Identify client needs and present appropriate service options.
• Coordinate scheduling and organize detailed service plans.
• Submit and manage reservations with external providers.
• Ensure timely follow-up and clear communication throughout all stages.
• Maintain accurate records within internal systems.
• Support process improvements and team collaboration initiatives.

Skills

Organizational skills

Communication skills

Independent work

Digital tools

Detail-oriented

Job description

Next Stop Travel is seeking a Customer Service Representative to support clients, coordinate service arrangements, and drive efficient remote operations. You will handle inquiries, tailor options, and manage reservations with external providers.

This role offers a flexible remote environment, performance-based compensation, onboarding support, and ongoing training to help you succeed in a structured, process-driven setting.