Remote Client Services & Scheduling Coordinator

Next Stop Travel; Grand Junction (CO); Remote; USD 40,000 - 52,000; Full time

Benefits offered by this job

Remote work

Performance-based pay

Training & onboarding

Job summary

Next Stop Travel is seeking a Customer Service Representative to assist with client requests, organize service arrangements, and support coordination in a remote setting. You will be a key contact for clients, coordinating scheduling, and submitting reservations with external providers.

The role requires strong attention to detail, multi-tasking, and clear communication across channels in a structured remote environment.

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Administrative support

Detail-oriented

Communication skills

Tools

CRM software

Scheduling tools

Job description

Next Stop Travel is seeking a Customer Service Representative to assist with client requests, organize service arrangements, and support coordination in a remote setting. You will be a key contact for clients, coordinating scheduling, and submitting reservations with external providers.

The role requires strong attention to detail, multi-tasking, and clear communication across channels in a structured remote environment.