Remote Client Service & Sales Support Specialist

Weed Man; West Virginia; Remote; USD 22,000 - 23,000; Full time

Benefits offered by this job

Bonus program

Training

Dental insurance

Health insurance

Holiday pay

Work from home

Remote work

Job summary

Weed Man Louisville is seeking a friendly and detail-oriented Customer Service Representative to join our fast-growing lawn care team. You will handle high volumes of inbound calls, respond to customer inquiries by phone, text, and email, and coordinate with Sales, Technical, and Administrative managers to ensure timely resolution and service excellence.

The role offers a competitive hourly wage with a bonus program, remote work from home, and full-time hours from Monday to Friday, 9 am–6 pm.

Qualifications

• Excellent phone and organizational skills are a must.
• Ability to perform multiple tasks in a fast-paced office environment.
• Experience in customer service is preferred.

Responsibilities

• Answer a large volume of inbound calls and address callers' needs.
• Interact with customers by phone, text, and email to answer questions and resolve concerns.
• Coordinate with Sales, Technical, and Administrative managers to process duties and support customers.

Skills

Phone etiquette

Organizational skills

Multi-tasking

Attention to detail

Tools

Computer skills

Job description

Weed Man Louisville is seeking a friendly and detail-oriented Customer Service Representative to join our fast-growing lawn care team. You will handle high volumes of inbound calls, respond to customer inquiries by phone, text, and email, and coordinate with Sales, Technical, and Administrative managers to ensure timely resolution and service excellence.

The role offers a competitive hourly wage with a bonus program, remote work from home, and full-time hours from Monday to Friday, 9 am–6 pm.