Remote Client Service & Sales Support Specialist

Weed Man; Kentucky; Remote; USD 22,000 - 23,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Holiday pay

Work from home

Bonus program

Job summary

Weed Man Louisville is hiring a Customer Service Representative for a fully remote, full-time role. Typical hours are Monday–Friday, 9 am–6 pm, with a competitive salary of $16–$17 per hour and a bonus program.

You will support sales, technical, and administrative teams while assisting customers by phone, text, and email. Strong communication, organizational skills, and comfortable with multitasking are essential in a fast-paced office environment.

Qualifications

• Previous customer service experience
• Excellent phone & organizational skills are a must.
• Computer skills, the ability to perform multiple tasks, & keen attention to details required for our fast-paced office.

Responsibilities

• Coordinate and process duties with Sales, Technical, and Administrative managers to handle a high volume of calls and inquiries.
• Interact with customers by phone, text and email to answer questions, resolve concerns, collect accounts receivable, verify information, and make phone sales.

Skills

Customer service

Phone etiquette

Organizational skills

Multitasking

Tools

CRM software

Job description

Weed Man Louisville is hiring a Customer Service Representative for a fully remote, full-time role. Typical hours are Monday–Friday, 9 am–6 pm, with a competitive salary of $16–$17 per hour and a bonus program.

You will support sales, technical, and administrative teams while assisting customers by phone, text, and email. Strong communication, organizational skills, and comfortable with multitasking are essential in a fast-paced office environment.