Remote Client Care & Sales Support Specialist

Weed Man; Lorida (FL); À distance; USD 22 000 - 23 000; Plein temps

Avantages offerts par ce poste

Competitive salary and bonus program

Industry and company training

Dental insurance

Health insurance

Holiday pay

Work from home

Résumé du poste

Weed Man is seeking a Customer Service Representative to join a fast-growing lawn care team. The role involves handling calls, emails, and texts, coordinating with Sales, Technical, and Administrative managers, and driving sales while ensuring customer satisfaction.

Ideal candidates have prior customer service experience, strong phone and organizational skills, and the ability to work remotely during standard business hours. Comprehensive benefits are offered.

Qualifications

• Previous customer service experience

Responsabilités

• Coordinate and process duties with Sales, Technical and Administrative managers.
• Answer a large volume of incoming calls and address callers' needs.
• Interact with customers by phone, text and email to answer questions.
• Resolve concerns and collect accounts receivable.
• Verify customer information and make phone sales.

Connaissances

Phone skills

Organization

Computer skills

Multitasking

Attention to detail

Customer service

Description du poste

Weed Man is seeking a Customer Service Representative to join a fast-growing lawn care team. The role involves handling calls, emails, and texts, coordinating with Sales, Technical, and Administrative managers, and driving sales while ensuring customer satisfaction.

Ideal candidates have prior customer service experience, strong phone and organizational skills, and the ability to work remotely during standard business hours. Comprehensive benefits are offered.