Client Service Representative (Temporary Full-Time)

Weed Man

Beryl (WV)

A distancia

USD 22.000 - 23.000

Jornada completa

Hace 11 días

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Ventajas ofrecidas por este puesto de trabajo

Competitive Salary and Bonus Program
Industry and Company Training
Dental insurance
Health insurance
Holiday pay
Work from home
Remote work location

Descripción de la vacante

Weed Man is seeking a Customer Service Representative for a full-time, fully remote role with standard hours, Monday–Friday, 9 am–6 pm, at $16–$17 per hour.

You will coordinate with Sales, Technical and Administrative managers to handle inquiries, process tasks, answer calls, texts and emails, verify customer data, collect accounts receivable, and promote phone sales. Prior customer service experience is required.

Formación

  • Excellent phone & organizational skills are a must.
  • Computer skills, the ability to perform multiple tasks, and keen attention to detail are required for our fast-paced office.
  • Previous customer service experience.

Responsabilidades

  • Work closely with Sales, Technical, and Administrative managers to coordinate and process duties.
  • Answer a large volume of incoming phone calls and address caller needs.
  • Interact with customers by phone, text and email to answer questions, resolve concerns, verify information, and make phone sales.
  • Possibly collect accounts receivable and verify customer information.

Conocimientos

Phone skills
Organizational skills
Computer skills
Multitasking
Attention to detail
Customer service experience

Descripción del empleo

Full Time

Work Hours Or Shift: Monday - Friday, 9 am - 6 pm

Salary: $16-$17 per hour

Fully Remote

Weed Man is the fastest growing lawn care company. Together, with the greatest products, service, and employees in the world, Weed Man Louisville will continue to be Louisville's choice when it comes to selecting a lawn care professional.

Come to work with your passionate, enthusiastic attitude, and you will experience the thrill of being a part of a winning team as well as being rewarded with many opportunities for personal growth!

Excellent phone & organizational skills are a must. Computer skills, the ability to perform multiple tasks, & keen attention to details required for our fast-paced office.

As our Customer Service Representative professional, you will be responsible to work closely with our Sales, Technical, and Administrative managers to coordinate and process numerous duties, as well as answering a large volume of incoming phone calls and addressing the needs of those callers. You will interact with customers by phone, text and email to answer questions, resolve concerns, collect accounts receivable, verify customer information, and make phone sales.

Previous customer service experience

  • Competitive Salary and Bonus Program
  • Industry and Company Training
  • Job Type : Full-time
  • Dental insurance
  • Health insurance
  • Holiday pay
  • Work from home
  • Work Location : Remote
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