Remote Customer Service & Sales Support Specialist

Weed Man; Indianapolis (IN); Remote; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health Benefits

Competitive Salary and Bonus Program

Industry and Company Training

Advancement Opportunities

Work from home

Job summary

Weed Man, a leading lawn care company, is hiring a remote Customer Service Representative to join our fast-growing team. You will handle calls, texts, and emails, coordinate with Sales, Technical, and Administrative managers, and ensure customer satisfaction from a home office.

The role emphasizes excellent communication, multitasking, and accuracy, with opportunities for salary bonuses and career growth in a supportive, results-oriented environment.

Qualifications

• Excellent oral & written communication skills.
• Advanced problem-solving skills.
• Proven time management.
• Ability to perform multiple tasks simultaneously, accurately, & in correct priority.
• Previous customer service experience.

Responsibilities

• Coordinate with Sales, Technical, and Administrative managers to handle duties and respond to calls.
• Answer a high volume of incoming phone calls via phone, text and email.
• Address customer questions, concerns, and verify information.
• Assist with accounts receivable and process phone sales.

Skills

Communication

Problem solving

Time management

Multitasking

Customer service experience

Tools

Internet access

Webcam

Headphones

Laptop (non-Chromebook)

Workspace

Multi-monitor setup

Job description

Weed Man, a leading lawn care company, is hiring a remote Customer Service Representative to join our fast-growing team. You will handle calls, texts, and emails, coordinate with Sales, Technical, and Administrative managers, and ensure customer satisfaction from a home office.

The role emphasizes excellent communication, multitasking, and accuracy, with opportunities for salary bonuses and career growth in a supportive, results-oriented environment.