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Weed Man is seeking a Customer Service Representative for a fully remote, full-time role. You will handle a high volume of calls, texts, and emails, coordinating with Sales, Technical, and Administrative managers to resolve customer needs and process accounts receivable where needed.
A passion for service and strong organizational skills are essential. Work hours are Monday–Friday, 9 am–6 pm, with a competitive salary and bonus program.
Full TimeWork Hours Or Shift: Monday - Friday, 9 am - 6 pmSalary: $16-$17 per hourFully RemoteWeed Man is the fastest growing lawn care company. Together, with the greatest products, service, and employees in the world, Weed Man Louisville will continue to be Louisville's choice when it comes to selecting a lawn care professional.Come to work with your passionate, enthusiastic attitude, and you will experience the thrill of being a part of a winning team as well as being rewarded with many opportunities for personal growth!Excellent phone & organizational skills are a must. Computer skills, the ability to perform multiple tasks, & keen attention to details required for our fast-paced office.As our Customer Service Representative professional, you will be responsible to work closely with our Sales, Technical, and Administrative managers to coordinate and process numerous duties, as well as answering a large volume of incoming phone calls and addressing the needs of those callers. You will interact with customers by phone, text and email to answer questions, resolve concerns, collect accounts receivable, verify customer information, and make phone sales.Previous customer service experienceCompetitive Salary and Bonus ProgramIndustry and Company TrainingJob Type: Full-timeDental insuranceHealth insuranceHoliday payWork from homeWork Location: Remote