Remote Client Service Manager — Growth & Renewals

School Result; Rolling Meadows (IL); Remote; USD 44,000 - 86,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) and Roth options

Paid parental leave

Educational expense reimbursement

Competitive salary

Gallagher Thrive program

Digital mental health services

Job summary

A leading risk management firm is seeking a Client Service Manager (CSM) for its small business division. This remote role offers a competitive salary ranging from $44,000 to $86,000 per year, along with comprehensive benefits such as medical, dental, vision, 401(k), and paid parental leave. The ideal candidate will excel in customer service and account management while collaborating with sales teams to ensure client retention and satisfaction.

Qualifications

• 1+ years of client service and insurance experience or 3+ years with a high school diploma.
• Active Property & Casualty license required.
• Dependable internet access necessary.

Responsibilities

• Deliver high-quality service to small business clients.
• Manage renewals for assigned accounts.
• Build and expand client relationships.
• Collaborate with sales teams for referrals.

Skills

Client service experience

Verbal communication

Written communication

Prioritization

Education

Bachelor’s degree or High School diploma/GED

Tools

EPIC system

Microsoft Office

Job description

A leading risk management firm is seeking a Client Service Manager (CSM) for its small business division. This remote role offers a competitive salary ranging from $44,000 to $86,000 per year, along with comprehensive benefits such as medical, dental, vision, 401(k), and paid parental leave. The ideal candidate will excel in customer service and account management while collaborating with sales teams to ensure client retention and satisfaction.