Remote Client Services Lead – Benefits & Success

Businessolver; United States; Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

$10,000 sign-on bonus

Quarterly bonus incentive plan

Job summary

A benefits administration firm is seeking a Client Services Lead to enhance client relationships and service delivery. This role requires 5+ years of relevant experience, excellent project management, and strong communication skills. As the primary liaison for clients, you will manage client calls, provide training, and drive continuous improvement. The position offers a $10,000 sign-on bonus, a salary range of 70K to 100K, and a fully remote work environment.

Qualifications

• 5+ years of experience in employee benefits or benefit administration.
• In-depth understanding of benefit administration and its impact.
• Ability to lead client meetings and deliver presentations.

Responsibilities

• Act as the primary liaison between clients and production teams.
• Manage client calls and provide new client administrator training.
• Ensure high-quality service delivery across all teams.

Skills

Strong project management skills

Excellent relationship management

Analytical skills

Consultative communication style

Tech-savvy

Education

Preferably a college degree or equivalent

Tools

Human Capital Management Systems

HRIS/payroll systems

Job description

A benefits administration firm is seeking a Client Services Lead to enhance client relationships and service delivery. This role requires 5+ years of relevant experience, excellent project management, and strong communication skills. As the primary liaison for clients, you will manage client calls, provide training, and drive continuous improvement. The position offers a $10,000 sign-on bonus, a salary range of 70K to 100K, and a fully remote work environment.