Remote Client Service Manager – Insurance & Retention

School Result; New Jersey; Remote; USD 40,000 - 78,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) and Roth options

Flexible work hours

Job summary

A leading insurance provider is seeking a Client Service Manager to provide high-quality support to clients in a remote role covering the Whippany, NJ zone. This full-time position offers a competitive salary range of $40,000–$78,000 per year, depending on experience. Responsibilities include answering client inquiries, maintaining accurate policy data, and fostering client satisfaction. Ideal candidates possess a Bachelor’s degree or equivalent experience, an insurance producer's license, and strong communication skills.

Qualifications

• Bachelor’s degree with 0+ years client service or claims management experience.
• Insurance Producer’s license is required.
• Strong written and verbal communication skills are essential.

Responsibilities

• Answer client inquiries related to billing, coverage, and claims.
• Maintain accurate client and policy data within systems.
• Support client satisfaction and retention initiatives.
• Deliver high-quality service aligned with operational standards.

Skills

Client relationship management

Strong written and verbal communication skills

Proficiency with technology tools

Education

Bachelor’s degree or High School diploma/GED

Job description

A leading insurance provider is seeking a Client Service Manager to provide high-quality support to clients in a remote role covering the Whippany, NJ zone. This full-time position offers a competitive salary range of $40,000–$78,000 per year, depending on experience. Responsibilities include answering client inquiries, maintaining accurate policy data, and fostering client satisfaction. Ideal candidates possess a Bachelor’s degree or equivalent experience, an insurance producer's license, and strong communication skills.