Remote Client Operations Itinerary Coordinator

Triptasticadventures; Boston (MA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Fully remote setting

Flexible scheduling

Ongoing training and learning resources

Supportive team culture

Job summary

A travel assistance firm is seeking individuals for a fully remote role to help coordinate reservations and related arrangements for clients. The ideal candidate is organized, communicates clearly, and is comfortable working independently while maintaining collaboration with a team. Responsibilities include organizing service arrangements, verifying reservations, and maintaining professional communication. Qualifications include strong English skills and authorization to work in several countries. This position offers flexible scheduling and ongoing training.

Qualifications

• Authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain.
• Must be at least 18 years of age.
• Reliable internet access and smartphone (computer highly recommended).

Responsibilities

• Support clients by organizing and coordinating customized service arrangements.
• Research and review available options to match client needs and preferences.
• Secure and verify reservations to ensure details are accurate.

Skills

Strong written and verbal communication skills in English

Organizational skills

Customer service

Job description

Overview

Our organization is continuing to grow our remote team and is seeking individuals who thrive assisting clients while managing a variety of tasks. In this role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event-related services.

This role is ideal for those who are organized, communicate clearly, and are comfortable working independently in a remote setting while staying connected with a collaborative team.

Responsibilities

• Support clients by organizing and coordinating customized service arrangements
• Research and review available options to match client needs and preferences
• Secure and verify reservations to ensure details are accurate
• Maintain professional communication through phone and email
• Assist with schedule updates, adjustments, and general service inquiries
• Keep client information and documentation organized and up to date
• Participate in training sessions

What We Provide

• Fully remote setting
• Flexible scheduling
• Ongoing training and learning resources
• Supportive team culture

Qualifications

• Authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain
• Must be at least 18 years of age
• Strong written and verbal communication skills in English
• Reliable internet access and smartphone (computer highly recommended)
• Previous customer service experience is beneficial but not required