Remote Support Itinerary Delivery Assistant

Triptasticadventures; Chicago (IL); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Ongoing training and learning resources

Supportive team atmosphere

Job summary

A growing remote travel service provider is seeking organized individuals to join their team. In this remote position, you will help clients coordinate reservations and related arrangements, maintain effective communication, and participate in training. Ideal candidates are at least 18 years old with strong English communication skills and reliable internet access. Previous customer service experience is beneficial but not required. The role offers a flexible schedule and ongoing training within a supportive team atmosphere.

Qualifications

• Must be at least 18 years of age.
• Authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain.
• Reliable internet access and smartphone; computer is highly recommended.

Responsibilities

• Support clients by organizing and coordinating customized service arrangements.
• Research and review available options to match client needs and preferences.
• Secure and verify reservations to ensure details are accurate.
• Maintain professional communication through phone and email.
• Assist with schedule updates, adjustments, and general service inquiries.
• Keep client information and documentation organized and up to date.
• Participate in training sessions.

Skills

Strong written and verbal communication skills in English

Customer service experience

Job description

Role Overview

Our organization is continuing to grow our remote team and are seeking those who enjoy assisting clients while managing a variety of tasks. In this role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event-related services.

This role is well-suited for candidates who are organized, communicate clearly, and are comfortable working independently in a remote setting while staying connected with a collaborative team.

Responsibilities

• Support clients by organizing and coordinating customized service arrangements
• Research and review available options to match client needs and preferences
• Secure and verify reservations to ensure details are accurate
• Maintain professional communication through phone and email
• Assist with schedule updates, adjustments, and general service inquiries
• Keep client information and documentation organized and up to date
• Participate in training sessions

What We Provide

• Fully remote
• Flexible schedule
• Ongoing training and learning resources
• Supportive team atmosphere

Qualifications

• Authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain
• Must be at least 18 years of age
• Strong written and verbal communication skills in English
• Reliable internet access and smartphone (computer highly recommended)
• Previous customer service experience is beneficial but not required