Remote Client Itinerary Experience Specialist

Triptasticadventures; Tallahassee (FL); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Fully remote setting

Flexible schedule

Ongoing training and learning resources

Supportive team culture

Job summary

A remote service company is seeking candidates for a role focused on assisting clients with reservations and arrangements. Ideal candidates are organized, have strong communication skills, and can work independently. Responsibilities include coordinating services, maintaining documentation, and ensuring accuracy in reservations. The role offers flexibility and ongoing support in a collaborative environment, catering to individuals looking for long-term work from home opportunities.

Qualifications

• Must be authorized to work in the U.S., U.K., Mexico, Australia, or Spain.
• Must be at least 18 years old.
• Reliable internet access and smartphone are required.
• Reliable internet access and smartphone; computer is highly recommended.
• Previous customer service experience is a plus.

Responsibilities

• Support clients by organizing and coordinating customized service arrangements.
• Research and review available options to match client needs and preferences.
• Secure and verify reservations to ensure details are accurate.
• Maintain professional communication through phone and email.
• Assist with schedule updates and general service inquiries.
• Keep client information and documentation organized.
• Participate in training sessions.

Skills

Strong written and verbal communication skills in English

Customer service

Organizational skills

Job description

Role Overview

Our company is increasing our remote team and is seeking candidates who enjoy assisting clients while managing a variety of tasks. In this role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event-related services.

This opportunity is preferrable for individuals who are organized, communicate clearly, and are comfortable working independently in a remote setting while staying connected with a collaborative team.

Primary Responsibilities

• Support clients by organizing and coordinating customized service arrangements
• Research and review available options to match client needs and preferences
• Secure and verify reservations to ensure details are accurate
• Maintain professional communication through phone and email
• Assist with schedule updates, adjustments, and general service inquiries
• Keep client information and documentation organized and up to date
• Participate in training sessions

What We Provide

• Fully remote setting
• Flexible schedule
• Ongoing training and learning resources
• Supportive team culture

Qualifications

• Must be authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain
• Must be at least 18 years old
• Strong written and verbal communication skills in English
• Reliable internet access and smartphone (computer is also highly recommended)
• Previous customer service experience is a plus