Virtual Client Itinerary Specialist

Triptasticadventures; Arkansas City (KS); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Ongoing training and professional development

Collaborative team

Job summary

A remote service company is expanding its team in Arkansas City, KS, seeking customer-centered individuals to assist clients with reservations and related services. Candidates should be organized and effective communicators, comfortable working independently in a remote environment. Key responsibilities include coordinating personalized service arrangements and ensuring accuracy in reservations. This role offers flexibility and ongoing training within a collaborative team environment.

Qualifications

• Must be authorized to work in the US, UK, Mexico, Australia, or Spain.
• Strong customer service experience preferred.
• Reliable internet connection and smartphone required.

Responsibilities

• Assist clients with coordinating personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone.
• Support updates, modifications, and service-related inquiries.
• Maintain accurate records and documentation.

Skills

Customer service experience

Strong written and verbal communication

Organizational skills

Job description

Role Overview

We are currently expanding our remote team and seeking customer-centered individuals who enjoy supporting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This opportunity is an ideal fit for those who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities

• Assist clients with coordinating personalized service arrangements
• Research and compare available options to meet client preferences
• Confirm reservations and ensure accuracy of details
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service-related inquiries
• Maintain accurate records and documentation
• Complete required training

What We Offer

• Fully remote
• Flexible schedule
• Ongoing training and professional development
• Collaborative team

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet connection and smartphone (computer strongly recommended)
• Strong customer service experience preferred