Remote Support Itinerary Liaison

Triptasticadventures; Saint Petersburg (FL); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Ongoing training

Collaborative team setting

Job summary

A leading travel services company is seeking individuals to join its remote team in Saint Petersburg, Florida. This role focuses on assisting clients in planning and coordinating customized travel arrangements, including accommodations and activities. Candidates must have strong communication skills, be organized, and comfortable working independently while part of a supportive team. Flexibility in schedule and a commitment to training are key aspects of this position.

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Reliable internet access and smartphone; computer strongly recommended.

Responsibilities

• Support clients with planning and coordinating customized arrangements.
• Research, compare, and confirm reservation options based on client needs.
• Provide accurate information and thoughtful recommendations.
• Communicate professionally via email and phone.
• Assist with updates, changes, and service-related inquiries.
• Maintain organized and accurate client records.
• Participate in training provided.

Skills

Customer service skills

Strong written and verbal English communication skills

Job description

Overview

Role Overview

We are increasing our remote team and are looking for those who thrive with assisting clients and handling multiple priorities. In this role, you will help coordinate reservations and related services, including accommodations, activities, transportation, and event-based arrangements.

This role is ideal for individuals who communicate clearly, stay organized, and are comfortable working independently in a remote setting while collaborating with a supportive team.

Key Responsibilities

• Support clients with planning and coordinating customized arrangements
• Research, compare, and confirm reservation options based on client needs
• Provide accurate information and thoughtful recommendations
• Communicate professionally via email and phone
• Assist with updates, changes, and service-related inquiries
• Maintain organized and accurate client records
• Participate in training provided

What We Offer

• Fully remote
• Flexible schedule
• Ongoing training
• Collaborative team setting

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet access and smartphone (computer is also strongly recommended)
• Customer service skills