Remote Client Support and Scheduling Associate

Triptasticadventures; Raleigh (NC); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Ongoing training

Supportive team environment

Job summary

A remote travel planning company is seeking reliable individuals to join their team. This role involves assisting clients with customizing travel itineraries, managing reservations, and providing support via email and phone. Ideal candidates should have strong English communication skills and reliable internet access. The position offers flexible scheduling and ongoing training in a supportive team environment.

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Strong written and verbal English communication skills.
• Reliable internet access and smartphone (computer is also strongly recommended).

Responsibilities

• Support clients with planning and coordinating customized itineraries.
• Research, compare, and confirm reservation options based on client needs.
• Provide accurate information and thoughtful recommendations.
• Communicate professionally via email and phone.
• Assist with updates, changes, and service‑related inquiries.
• Maintain organized and confidential client records.
• Participate in training sessions and team meetings.

Skills

Written and verbal English

Organizational skills

Job description

Role Overview

We are adding to our remote team and are seeking reliable individuals who enjoy assisting clients and handling multiple priorities. In this role, you will help coordinate reservations and related services, including accommodations, activities, transportation, and event-based arrangements.

This role is ideal for individuals who communicate clearly, stay organized, and are comfortable working independently in a remote setting while collaborating with a supportive team.

Key Responsibilities

• Support clients with planning and coordinating customized itineraries
• Research, compare, and confirm reservation options based on client needs
• Provide accurate information and thoughtful recommendations
• Communicate professionally via email and phone
• Assist with updates, changes, and service‑related inquiries
• Maintain organized and confidential client records
• Participate in training sessions and team meetings

What We Offer

• Fully remote
• Flexible scheduling
• Ongoing training
• Supportive team environment

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet access and smartphone (computer is also strongly recommended)