Remote Client Itinerary Account Coordinator

Triptasticadventures; Philadelphia (Philadelphia County); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Ongoing training and learning resources

Supportive team atmosphere

Job summary

A remote service organization is seeking a highly organized individual to join their team. In this role, you will be responsible for coordinating client reservations, assisting with various service inquiries, and maintaining clear communication. The ideal candidate should possess strong communication skills and be at least 18 years old. Experience in customer service is beneficial. The position offers flexible scheduling and ongoing training in a supportive atmosphere.

Qualifications

• Authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain.
• Must be at least 18 years of age.
• Reliable internet access and smartphone (computer highly recommended).
• Previous customer service experience is beneficial but not required.
• Previous customer service experience is beneficial but not required.

Responsibilities

• Support clients by organizing and coordinating customized service arrangements.
• Research and review available options to match client needs and preferences.
• Secure and verify reservations to ensure details are accurate.
• Maintain professional communication through phone and email.
• Assist with schedule updates, adjustments, and general service inquiries.
• Keep client information and documentation organized and up to date.
• Participate in training sessions.

Skills

Strong written and verbal communication skills in English

Customer service skills

Customer service

Remote work discipline

Job description

Role Overview

Our organization is continuing to grow our remote team and is seeking those who enjoy assisting clients while managing a variety of tasks. In this role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event-related services.

This opportunity is ideal for candidates who are organized, communicate clearly, and are comfortable working independently in a remote setting while staying connected with a collaborative team.

Primary Responsibilities

• Support clients by organizing and coordinating customized service arrangements
• Research and review available options to match client needs and preferences
• Secure and verify reservations to ensure details are accurate
• Maintain professional communication through phone and email
• Assist with schedule updates, adjustments, and general service inquiries
• Keep client information and documentation organized and up to date
• Participate in training sessions

What We Provide

• Fully remote
• Flexible scheduling
• Ongoing training and learning resources
• Supportive team atmosphere

Qualifications

• Authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain
• Must be at least 18 years of age
• Strong written and verbal communication skills in English
• Reliable internet access and smartphone (computer highly recommended)
• Previous customer service experience is beneficial but not required