Remote Client Engagement Manager

Tata Consultancy Services Limited; Cumming (GA); A distancia; USD 120.000 - 160.000; Jornada completa

Descripción de la vacante

Tata Consultancy Services Limited is seeking an Engagement Manager remote position to build client relationships, oversee project delivery, and ensure client satisfaction by aligning needs with company capabilities.

The role requires planning, stakeholder management, and coordinating internal teams for successful, long-term partnerships, with focus on opportunities in Banking, Financial Services and Insurance. Exceptional English communication is essential.

Formación

• 12–15 years in IT with 5+ years in client-facing service delivery
• Experience in Banking, Financial Services and Insurance
• Strong background in Public Cloud (Azure, GCP) and IT security
• Experience with onsite-offshore delivery and distributed teams
• Excellent English communication, spoken & written
• Bachelor's degree in CS/IT or related; PMP/ITIL considered a plus

Responsabilidades

• Serve as primary contact, build trust, understand client goals
• Orchestrate project plans, manage timelines, resources, and deliverables
• Oversee project finances and contract terms
• Address client issues, complaints, and conflicts promptly
• Liaise with sales, marketing, and technical teams to deliver solutions
• Drive RFIs/RFPs and new business opportunities

Conocimientos

Client relationship management

Project management

Stakeholder management

English communication

Cloud and security

Onsite-offshore delivery

Educación

Bachelor's degree in CS/IT or related

ITIL Foundation/Interm

PMP

Herramientas

Azure

GCP

Descripción del empleo

Tata Consultancy Services Limited is seeking an Engagement Manager remote position to build client relationships, oversee project delivery, and ensure client satisfaction by aligning needs with company capabilities.

The role requires planning, stakeholder management, and coordinating internal teams for successful, long-term partnerships, with focus on opportunities in Banking, Financial Services and Insurance. Exceptional English communication is essential.