Remote Engagement Manager – IT & Cloud Solutions

Tata Consultancy Services Limited; Ludington (MI); Remote; USD 100,000 - 130,000; Full time

Job summary

Tata Consultancy Services Limited is seeking an Engagement Manager to cultivate client relationships, oversee program delivery, and align client needs with company capabilities. This role operates with a strong emphasis on customer engagement and internal collaboration.

The position requires excellent English communication, extensive IT experience, and a track record of managing complex banking/financial services engagements. Remote work is supported, with location noted as Ludington, MI.

Qualifications

• Bachelor's degree in computer science, information technology, or a related field.
• ITIL Foundation / Intermediate
• PMP certification desirable.

Responsibilities

• Serve as the primary client contact, build trust, and understand client goals.
• Oversee project plans, timelines, resources, and deliverables.
• Oversee project finances and ensure terms are met.
• Address client issues, complaints, and conflicts promptly.
• Liaise with sales, marketing, and technical teams to deliver solutions.
• Drive RFIs/RFPs, proposals, and new business opportunities.

Skills

Client relationship mgmt

Project management

Public cloud (Azure, GCP)

English communication

Stakeholder collaboration

Onsite-offshore delivery

Banking/FS/Insurance domain

Education

Bachelor's degree in CS/IT

ITIL Foundation/Intermediate

PMP

Tools

MS Azure

Google Cloud Platform

Job description

Tata Consultancy Services Limited is seeking an Engagement Manager to cultivate client relationships, oversee program delivery, and align client needs with company capabilities. This role operates with a strong emphasis on customer engagement and internal collaboration.

The position requires excellent English communication, extensive IT experience, and a track record of managing complex banking/financial services engagements. Remote work is supported, with location noted as Ludington, MI.