Remote Engagement Manager: Client Delivery & Success

Tata Consultancy Services Limited; Gunter (TX); Remote; USD 140,000 - 200,000; Full time

Job summary

Tata Consultancy Services Limited is seeking an Engagement Manager in the United States with extensive IT experience. The role focuses on building client relationships, delivering projects on time, and aligning client needs with company capabilities.

You will coordinate internal teams, manage scope and finances, and pursue new opportunities to foster long-term partnerships. The position emphasizes leadership in customer engagement, strategic planning, and cross-functional collaboration, with

Qualifications

• 12-15 years IT experience with 5+ years client-facing in service delivery, management, or PM.
• Experience in Banking/Financial Services and Insurance.
• Strong cloud, network, and security background.
• Onsite-offshore delivery and distributed teams experience.
• Excellent English communication, written and spoken.

Responsibilities

• Serve as primary contact, build trust, and understand client goals.
• Orchestrate project plans, timelines, resources, and deliverables.
• Oversee project finances and ensure contract terms are met.
• Address client issues promptly and coordinate internal teams.
• Liaise with sales, marketing, and technical groups to deliver solutions.
• Drive RFI/RFP processes and pursue new business opportunities.

Skills

Client Relationship Management

Project Oversight

Financial & Contract Management

Problem Resolution

Internal Coordination

Business Development

Program Management

Public Cloud (Azure, GCP)

English Communication

Education

Bachelor's degree in CS/IT

ITIL Foundation / Intermediate

Project Management Professional (PMP)

Tools

Microsoft Azure

Google Cloud Platform

Job description

Tata Consultancy Services Limited is seeking an Engagement Manager in the United States with extensive IT experience. The role focuses on building client relationships, delivering projects on time, and aligning client needs with company capabilities.

You will coordinate internal teams, manage scope and finances, and pursue new opportunities to foster long-term partnerships. The position emphasizes leadership in customer engagement, strategic planning, and cross-functional collaboration, with