Remote Client Concierge & Scheduling Specialist

Next Stop Travel; Kenosha (WI); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Flexible remote work

Training and onboarding support

Job summary

Next Stop Travel is a fully remote-based organization providing planning and coordination services to a broad client base. This role focuses on assisting clients, coordinating service arrangements, and maintaining accurate records in a structured remote environment.

Ideal candidates will have strong attention to detail, excellent communication skills, and the ability to manage multiple tasks while using digital tools and web-based systems. Training and ongoing support are provided.

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills are essential.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms.
• Identify client needs and present appropriate service options.
• Coordinate scheduling and organize detailed service plans.
• Submit and manage reservations with external providers.
• Ensure timely follow-up and clear communication throughout all stages.
• Maintain accurate records within internal systems.
• Support process improvements and team collaboration initiatives.

Skills

Customer service

Coordination

Administrative support

Attention to detail

Job description

Next Stop Travel is a fully remote-based organization providing planning and coordination services to a broad client base. This role focuses on assisting clients, coordinating service arrangements, and maintaining accurate records in a structured remote environment.

Ideal candidates will have strong attention to detail, excellent communication skills, and the ability to manage multiple tasks while using digital tools and web-based systems. Training and ongoing support are provided.