Remote Client Booking Concierge

Travelwithsan; Miami (FL); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Remote work environment

Structured onboarding and training

Ongoing professional development

Continuing education and learning_opps

Access to online tools and resources

Supportive team environment

Job summary

Travelwithsan seeks a Client Booking Specialist to help clients research options and coordinate bookings that match their needs and preferences. You’ll communicate effectively, conduct online research, and manage details with precision to ensure smooth travel arrangements.

The role emphasizes remote work, structured onboarding, ongoing learning, and access to professional resources, supporting a collaborative team environment. Experience in booking or hospitality is helpful but not required.

Qualifications

• Strong verbal and written communication skills.
• Excellent organization and attention to detail.
• Customer-focused attitude.
• Good online research abilities.
• Comfortable using email and web-based systems.
• Ability to manage multiple client requests.
• Strong problem-solving and follow-up skills.
• Previous booking, hospitality, customer service, or administrative experience is helpful but not required.

Responsibilities

• Communicate with clients to understand their preferences and requirements.
• Research available options and services.
• Assist with accommodations, transportation, activities, and related arrangements.
• Coordinate booking requests and confirmations.
• Review reservation information for accuracy.
• Provide clients with relevant details and updates.
• Assist with changes and special requests.
• Maintain accurate client and booking documentation.
• Follow up when additional information is required.
• Communicate with service providers as necessary.
• Provide ongoing client support throughout the process.

Skills

Verbal and written communication

Organization

Customer-focused

Online research

Email & web tools

Multitasking

Problem-solving & follow-up

Tools

Email

Booking software

Web research tools

Job description

Travelwithsan seeks a Client Booking Specialist to help clients research options and coordinate bookings that match their needs and preferences. You’ll communicate effectively, conduct online research, and manage details with precision to ensure smooth travel arrangements.

The role emphasizes remote work, structured onboarding, ongoing learning, and access to professional resources, supporting a collaborative team environment. Experience in booking or hospitality is helpful but not required.