Remote Clerical Assistant II — Office Support & Records

Commonwealth of Pennsylvania; Springettsbury Township (York County); Hybrid; USD 33,000 - 41,000; Full time

Benefits offered by this job

Dental insurance

Vision insurance

Parental leave

Vacation time

Paid time off

Paid holidays

Sick time

Retirement plan

Job summary

The Commonwealth of Pennsylvania is seeking a Clerical Assistant 2 to support counselors and customers in a friendly, helpful environment. You will manage daily office tasks, entering data, preparing documents, and assisting with referrals, while maintaining accurate program records.

This full-time role offers a structured routine, opportunities for telework up to part-time, and a compensation package starting at $36,831 yearly before taxes, with growth potential based on experience and training.

Qualifications

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);
• Graduation from high school;
• An equivalent combination of experience and training.

Responsibilities

• Record Management: Enter and update participant and referral data in CWDS
• Correspondence Support: Prepare letters, reports, and specialized communication for participants and staff
• Clerical Assistance: Provide office help by compiling packets, composing emails, handling mail, and supporting counselors
• Customer Interaction: Answer calls, greet visitors, share basic program information, and assist new customers with referral steps
• Document Processing: Upload forms, request records, and maintain files according to required procedures
• Office Operations: Operate office equipment, perform relief duties, and complete tasks that support smooth daily operations

Education

High school diploma

6 months Clerical Assistant 1 experience

Equivalent combination of experience and training

Job description

The Commonwealth of Pennsylvania is seeking a Clerical Assistant 2 to support counselors and customers in a friendly, helpful environment. You will manage daily office tasks, entering data, preparing documents, and assisting with referrals, while maintaining accurate program records.

This full-time role offers a structured routine, opportunities for telework up to part-time, and a compensation package starting at $36,831 yearly before taxes, with growth potential based on experience and training.