Clerical Assistant II — Remote or Onsite Support for Families

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 33,000 - 41,000; Full time

Job summary

Commonwealth of Pennsylvania's Department of Human Services seeks a Clerical Assistant 2 to support timely benefit processing and client service. The role focuses on accurate data entry, document handling, and general office duties to keep daily operations smooth.

Typical schedule is full-time, 37.5 hours weekly, with 8:30 AM–5:00 PM hours. Telework may be available part-time; on-site presence at Punxsutawney PA may be required for some candidates. Salary starts at $36,831 per year.

Qualifications

• Six months as a Clerical Assistant 1 or equivalent Federal Government job title.
• Graduation from high school; or
• Equivalent combination of experience and training.

Responsibilities

• Register applications, resolve discrepancies, prepare records, and route applicants to staff.
• Enter and verify system transactions to maintain accurate case information
• Prepare checks, EBT cards, and other documents while maintaining logs
• Scan forms, case materials, verifications and organize records for staff
• Provide general information, route calls, greet visitors, and distribute client materials
• Manage mail, operate office machines, prepare correspondence, and assist with record transfers

Skills

Data entry

General office

Education

High school graduation

Job description

Commonwealth of Pennsylvania's Department of Human Services seeks a Clerical Assistant 2 to support timely benefit processing and client service. The role focuses on accurate data entry, document handling, and general office duties to keep daily operations smooth.

Typical schedule is full-time, 37.5 hours weekly, with 8:30 AM–5:00 PM hours. Telework may be available part-time; on-site presence at Punxsutawney PA may be required for some candidates. Salary starts at $36,831 per year.