Remote Chat Support Agent – Growth & Rewards

OneTouch Direct; United States; Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive hourly pay and bonuses

Classroom training and support

Incentives for performance

Job summary

OneTouch Direct is seeking a dedicated Chat Customer Support Representative to support AT&T customers remotely. In this full-time role, you will assist customers with inquiries, resolve issues efficiently, and maintain high standards of service. Applicants should have strong communication skills and prior experience in customer service, specifically in chat support.

This position offers competitive hourly pay with opportunities for performance-based bonuses. Join our diverse and inclusive culture where you can grow professionally!

Qualifications

• Friendly and clear written communication.
• Ability to handle high volumes of chat interactions.
• Familiarity with AT&T products is a plus.

Responsibilities

• Respond to customer inquiries via chat.
• Resolve issues effectively while ensuring satisfaction.
• Document conversations and ensure follow-up.

Skills

Excellent written communication skills

Problem-solving skills

Experience in chat support

Attention to detail

Tools

Chat support software

Job description

OneTouch Direct is seeking a dedicated Chat Customer Support Representative to support AT&T customers remotely. In this full-time role, you will assist customers with inquiries, resolve issues efficiently, and maintain high standards of service. Applicants should have strong communication skills and prior experience in customer service, specifically in chat support.

This position offers competitive hourly pay with opportunities for performance-based bonuses. Join our diverse and inclusive culture where you can grow professionally!