Remote Change & Enablement Lead — ServiceNow Adoption

Cognizant Technology Solutions Corporation; Augusta (ME); Remoto; USD 119.000 - 140.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical/Dental/Vision/Life Insurance

Paid holidays and PTO

401(k) plan and contributions

Long/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Resumo da vaga

Cognizant Technology Solutions Corporation is seeking a Change and Enablement Lead to drive adoption of ServiceNow processes and capabilities. You will lead change management, create role-based guidance, and design Train-the-Trainer programs to scale learning across client organizations.

The role emphasizes structured knowledge transfer and collaboration with stakeholders. Based in the United States with remote work options, this position offers a competitive salary and Cognizant's incentive

Qualificações

• Experience leading change management, enablement, and user adoption for ServiceNow implementations
• Proven ability to develop role-based process guidance and training materials
• Experience designing and delivering Train-the-Trainer programs
• Experience supporting operational transitions and knowledge transfer to client or support teams

Responsabilidades

• Lead change management and enablement activities that drive adoption of new ServiceNow processes and capabilities
• Create Quick Reference Guides and role-based process guidance tailored to each user group
• Design and deliver Train-the-Trainer sessions that prepare client trainers to scale learning across the organization
• Support the transition to operations through structured knowledge transfer and handover to client teams
• Partner with stakeholders to spot adoption gaps and adjust enablement materials and approach

Conhecimentos

Change management

Enablement

User adoption

Training materials

Train-the-Trainer

Knowledge transfer

Stakeholder engagement

Descrição da vaga

Cognizant Technology Solutions Corporation is seeking a Change and Enablement Lead to drive adoption of ServiceNow processes and capabilities. You will lead change management, create role-based guidance, and design Train-the-Trainer programs to scale learning across client organizations.

The role emphasizes structured knowledge transfer and collaboration with stakeholders. Based in the United States with remote work options, this position offers a competitive salary and Cognizant's incentive