Remote Change & Enablement Lead (ServiceNow Adoption)

Cognizant Technology Solutions Corporation; Frankfort (KY); Remote; USD 119,000 - 140,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid holidays and PTO

401(k) plan

Disability Insurance

Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant Technology Solutions Corporation is seeking a Change and Enablement Lead to ensure new ServiceNow processes are understood, adopted, and sustained by users. You will guide users from go-live through steady-state operations in collaboration with client teams and trainers, delivering role-based guidance and scalable learning programs.

The role emphasizes leading change management efforts, creating user guides, and training programs, with flexible remote work options within the United

Qualifications

• Experience leading change management, enablement, and user adoption for ServiceNow implementations.

Responsibilities

• Lead change management and enablement activities that drive adoption of new ServiceNow processes and capabilities.

Skills

Change management

User adoption

Train-the-Trainer

Process guidance

Tools

ServiceNow

Job description

Cognizant Technology Solutions Corporation is seeking a Change and Enablement Lead to ensure new ServiceNow processes are understood, adopted, and sustained by users. You will guide users from go-live through steady-state operations in collaboration with client teams and trainers, delivering role-based guidance and scalable learning programs.

The role emphasizes leading change management efforts, creating user guides, and training programs, with flexible remote work options within the United