Remote Casualty Claims Evaluator

CSAA Insurance Group; Illinois; Remote; USD 62,000 - 83,000; Full time

Benefits offered by this job

Annual bonus eligibility

401(k) with company match

Flexible workplace (remote-first)

Job summary

CSAA Insurance Group is hiring a Casualty Evaluator for remote work across the United States with exceptions for Hawaii and Alaska. The role manages first and third-party auto liability claims, including injury exposure up to $50,000, in multiple states with occasional travel.

Requires high school diploma with 2+ years of claims experience and strong analytical, communication, and independent-working skills. The company highlights a flexible, remote-friendly environment and growth opportunities.

Qualifications

• High school diploma or a combination of education and 2+ directly relevant work experience.
• 2 years of related professional experience
• 2 years of claims experience
• Strong analytical, problem-solving and organizational skills
• Strong ability to work independently
• Strong decision making ability
• Strong customer service orientation
• Basic math and computer skills and ability to type 30 wpm
• Proficient oral and written communication skills and good command of the English language
• Ability to function in a team environment
• Ability to successfully complete training courses pertinent to job duties
• Developing understanding of statutory and regulatory requirements
• Developing understanding of AAA claims policies and procedures preferred

Responsibilities

• Assigned as Owning/Adjuster when injury exposure is identified.
• Handles mostly simple to moderate 1st and 3rd party auto liability cases involving injury with unrepresented and attorney-represented claimants.
• May handle 1st party Medical payment and PIP.
• May assist in catastrophes related activities including handling simple homeowner losses.
• Responsible for handling, managing, investigating, negotiating, settling and/or resolving injury claims with exposure valued less than $50,000.

Skills

Analytical skills

Independent work

Decision making

Customer service

Written and verbal communication

Teamwork

Typing 30 wpm

Education

BA/BS in business or related area

High School Diploma + related experience

Job description

CSAA Insurance Group is hiring a Casualty Evaluator for remote work across the United States with exceptions for Hawaii and Alaska. The role manages first and third-party auto liability claims, including injury exposure up to $50,000, in multiple states with occasional travel.

Requires high school diploma with 2+ years of claims experience and strong analytical, communication, and independent-working skills. The company highlights a flexible, remote-friendly environment and growth opportunities.