Remote Casualty Claims Evaluator

CSAA; Louisiana; Remote; USD 62,000 - 83,000; Full time

Benefits offered by this job

Annual bonus eligibility

401(k) with company match

Remote-first culture

Job summary

CSAA Insurance Group (CSAA IG), a AAA insurer, is hiring a Casualty Specialist Evaluator for a remote role. You will own low to moderate complexity auto liability claims, including injury exposure up to $50,000, across multiple states, with occasional in-person meetings.

The role requires strong analytical and communication skills, the ability to work independently in a virtual environment, and a willingness to travel occasionally. Licensed states and OK requirement; Hawaii/Alaska excluded.

Qualifications

• 2+ years of related professional experience.
• 2 years of claims experience.
• Strong analytical, problem-solving and organizational skills.
• Ability to work independently and make decisions.
• Strong customer service orientation.
• Proficient oral and written communication skills and good command of English.
• Ability to function in a team environment.
• Ability to successfully complete training courses pertinent to job duties.
• Developing understanding of statutory and regulatory requirements.
• Developing understanding of AAA claims policies and procedures preferred.
• Ability to travel on rare occasions.
• Ability to work extended hours and/or weekends.

Responsibilities

• Handle assigned auto liability claims involving injury with exposure under $50,000.
• Communicate in writing, by phone, and electronically.
• Triage and manage claim assignments in the system.
• Investigate, negotiate, and settle claims; may participate in conferences/arbitrations.
• Evaluate subrogation opportunities and determine coverage.
• Work in a virtual environment with optional office setting.

Skills

Analytical skills

Problem-solving

Organizational skills

Independence

Decision making

Customer service

Typing 30 wpm

English communication

Teamwork

Training readiness

Regulatory understanding

Travel availability

Occasional overtime

Education

High school diploma or equivalent

BA/BS in business, insurance or related area

Job description

CSAA Insurance Group (CSAA IG), a AAA insurer, is hiring a Casualty Specialist Evaluator for a remote role. You will own low to moderate complexity auto liability claims, including injury exposure up to $50,000, across multiple states, with occasional in-person meetings.

The role requires strong analytical and communication skills, the ability to work independently in a virtual environment, and a willingness to travel occasionally. Licensed states and OK requirement; Hawaii/Alaska excluded.