Remote Care Management Support Specialist

Humana Inc; Michigan; Remote; USD 39,000 - 49,000; Full time

Job summary

Humana Inc. is seeking a Care Management Support Assistant to provide non-clinical support for care management activities. The role focuses on assisting assessments, guiding members and families, and facilitating access to care and wellness resources.

Candidates should have healthcare administrative experience, strong Microsoft Office skills, and familiarity with electronic medical records. Remote in Michigan with standard schedule and training.

Qualifications

• 1+ year of administrative support experience in healthcare or related setting.

Responsibilities

• Provide administrative, non-clinical support for care management activities.
• Assist in assessment and evaluation of member needs and resources.
• Guide members and families in understanding and accessing care and wellness resources.
• Facilitate communication between members, families, and care resources.
• Support moderately complex operational tasks and documentation.
• Make and receive calls using multiple digital platforms; educate members on resources.

Skills

Administrative support

Member needs navigation

Healthcare industry knowledge

Microsoft Word

Microsoft Excel

Microsoft Outlook

Call center experience

Education

Associate's degree

Tools

Electronic Medical Records

Job description

Humana Inc. is seeking a Care Management Support Assistant to provide non-clinical support for care management activities. The role focuses on assisting assessments, guiding members and families, and facilitating access to care and wellness resources.

Candidates should have healthcare administrative experience, strong Microsoft Office skills, and familiarity with electronic medical records. Remote in Michigan with standard schedule and training.