Remote Care Management Assistant

Humana Inc; Olympia (WA); Remote; USD 43,000 - 56,000; Full time

Job summary

Humana Inc’s CenterWell Senior Primary Care seeks a Care Management Assistant to coordinate administrative, operational, and patient support activities within care management programs. You will assist with assessments, care coordination, and preparation of care summaries to inform teams and improve outcomes.

You will collaborate with members, providers, caregivers, and care teams, applying discretion to prioritize requests, review records, and maintain EMR data, while working EST or CST and

Qualifications

• High School Diploma or GED.
• Experience providing in-center or virtual support or interaction with patients.
• Experience in patient support, care coordination, or a related healthcare setting.
• Experience with data entry and maintaining information within an EMR system.
• Can work EST or CST.

Responsibilities

• Coordinate administrative, operational, and customer support activities for care management.
• Support assessment, coordination, and facilitation of members' care needs.
• Collaborate with members, providers, caregivers, and care teams to support wellbeing and care outcomes.

Skills

Patient support

Care coordination

Data entry

EMR experience

Spanish fluency

Tools

EMR system

Job description

Humana Inc’s CenterWell Senior Primary Care seeks a Care Management Assistant to coordinate administrative, operational, and patient support activities within care management programs. You will assist with assessments, care coordination, and preparation of care summaries to inform teams and improve outcomes.

You will collaborate with members, providers, caregivers, and care teams, applying discretion to prioritize requests, review records, and maintain EMR data, while working EST or CST and