Remote Care Coordinator—Individualized Patient Support

Cardinal Health; Northern (KY); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

401k savings plan

MyFlexPay access

FSAs

Job summary

Cardinal Health is seeking a Sr. Coordinator in Individualized Care to work remotely full-time. The role focuses on enrollment, benefits verification, and patient communications across our field operations. Candidates should have 3–6 years of experience and a high school diploma or equivalent.

Training runs 8:00am–5:00pm CST during onboarding; typical schedule is Monday–Friday within 7:00am–7:00pm CST. The position offers hourly compensation and comprehensive benefits.

Qualifications

• 3-6 years of experience, preferred.
• High School Diploma, GED or equivalent work experience, preferred.

Responsibilities

• Creates and completes accurate applications for enrollment with a sense of urgency.
• Scrutinizes forms and supporting documentation thoroughly for any missing information or new information to be added to the database.
• Conducts outbound correspondence to help support the needs of the patient and/or program.
• Conducts benefits investigations to identify patients’ insurance plan coverage for medications.
• Provides detailed activity notes for BI processing and works with teammates to support patient needs.
• Resolve patient questions and any representative concerns regarding status of their request for assistance.
• Make outbound calls to patient/provider to discuss missing information or benefits.
• Documentation must be clear and accurate and stored in the system of record.

Skills

3-6 years experience

Education

High School Diploma

Job description

Cardinal Health is seeking a Sr. Coordinator in Individualized Care to work remotely full-time. The role focuses on enrollment, benefits verification, and patient communications across our field operations. Candidates should have 3–6 years of experience and a high school diploma or equivalent.

Training runs 8:00am–5:00pm CST during onboarding; typical schedule is Monday–Friday within 7:00am–7:00pm CST. The position offers hourly compensation and comprehensive benefits.