Remote Patient Care Coordinator

Cardinal Health, Inc.; Dallas (TX); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health, Inc. is seeking a remote Patient Support Representative to handle inbound calls, assist with onboarding, and coordinate with physicians and pharmacies to ensure timely patient access to therapies.

You will work 40 hours per week, with shifts between 7:00am–5:00pm CST, and a quiet home setup with reliable internet. A comprehensive benefits package and competitive hourly pay are offered.

Qualifications

• Minimum high school diploma or GED.
• Certified Pharmacy Technician preferred.
• 1+ years’ experience in fast paced call center environment preferred.
• Basic computer knowledge and telephony.
• Strong communication and customer service skills.
• Ability to work independently and be self-directed.

Responsibilities

• Handle inbound calls and determine needs to provide one-call resolution.
• Manage workload of inbound faxes when applicable.
• Investigate and resolve patient/physician inquiries promptly.
• Enter detailed information into proprietary software while communicating by phone.
• Place outbound calls for follow ups or to obtain missing information.
• Interact with patient referral sources to process new applicants.
• Coordinate with internal teams on next steps.

Skills

Call center experience

Customer service

Communication skills

Independent worker

Typing/data entry

Education

High school diploma or GED

Certified Pharmacy Technician

Tools

Microsoft Office

Job description

Cardinal Health, Inc. is seeking a remote Patient Support Representative to handle inbound calls, assist with onboarding, and coordinate with physicians and pharmacies to ensure timely patient access to therapies.

You will work 40 hours per week, with shifts between 7:00am–5:00pm CST, and a quiet home setup with reliable internet. A comprehensive benefits package and competitive hourly pay are offered.