Remote Brokerage Services Analyst (Series 7/63)

Remote Jobs; Franklin (WI); Remote; USD 32,000 - 48,000; Full time

Job summary

Northwestern Mutual's Investment Client Services Analyst role supports clients and registered reps with investment questions, performance inquiries, and securities transactions. It emphasizes de-escalation, learning, and ownership through resolution, while promoting digital-self-service capabilities to strengthen relationships.

Requires Series 7/63 licenses, an associate degree or equivalent, and at least 3 years in financial services with strong communication skills.

Qualifications

• FINRA Series 7 and 63-equivalent licenses (65 or 66) required.
• Associates degree in business or related field or equivalent experience.
• Minimum 3 years financial services experience with strong customer service.
• Intermediate understanding of tax implications related to investments.
• Strong desire to learn and improve.
• Strong problem-solving and decision-making skills.

Responsibilities

• Provide consultative service to clients and advisors on investment concepts.
• Act as a point of expertise on mutual funds, brokerage accounts, cost basis, and tax reporting.
• Collaborate with NM Wealth partners to drive product enhancements.
• Analyze, input, and review investment transactions with accuracy and compliance.
• Stay up-to-date on industry trends, investment products, and regulatory requirements.
• Serve as a primary contact for NM Investment home office assigned clients.

Skills

Customer Support

Root Cause Analysis

Analytical Thinking

Data Security

Client Advocacy

Investment Products

Compliance

Education

Associates degree or equivalent

FINRA Series 6/7 and 63 licenses

Job description

Northwestern Mutual's Investment Client Services Analyst role supports clients and registered reps with investment questions, performance inquiries, and securities transactions. It emphasizes de-escalation, learning, and ownership through resolution, while promoting digital-self-service capabilities to strengthen relationships.

Requires Series 7/63 licenses, an associate degree or equivalent, and at least 3 years in financial services with strong communication skills.