Remote Brokerage Services Analyst (Series 7/63)

Northwestern Mutual; New Jersey; Remote; USD 32,000 - 48,000; Full time

Job summary

Northwestern Mutual is seeking an Investment Client Services Analyst to support clients and financial representatives with investment inquiries, trading support, and tax reporting. The role requires FINRA licenses and a client-focused mindset in a fast-paced environment.

You will handle account maintenance, perform transaction reviews, and collaborate with NM Wealth partners to improve processes and digital capabilities. This position emphasizes learning and regulatory compliance.

Qualifications

• FINRA licenses required: Series 6/7 and 63-equivalent licenses (65 or 66)
• Associates degree in business or related field or equivalent combination of education and experience
• Minimum of 3 years related financial services experience with advanced customer service, written, and verbal communication
• Intermediate understanding of tax implications related to investments
• A strong desire to continuously learn and improve
• Strong problem-solving and scenario-evaluation skills with an ability to provide solution

Responsibilities

• Provide consultative service to clients and advisors on investment concepts
• Act as a point of expertise on mutual fund trading, brokerage servicing, cost basis, and tax reporting
• Collaborate with NM Wealth partners to drive product enhancements
• De-escalate and resolve issues; own resolution through to completion
• Analyze, input, and review investment transactions with accuracy and compliance
• Stay up-to-date on industry trends to support clients and internal stakeholders
• Serve as primary contact for assigned clients regarding accounts and products
• Learn and adapt in a dynamic, changing industry environment

Skills

Client Service

Root Cause Analysis

Analytical Thinking

Data Security

Client Advocacy

Investment Knowledge

Compliance

Education

FINRA Series 6/7 and 63 licenses (65/66)

Job description

Northwestern Mutual is seeking an Investment Client Services Analyst to support clients and financial representatives with investment inquiries, trading support, and tax reporting. The role requires FINRA licenses and a client-focused mindset in a fast-paced environment.

You will handle account maintenance, perform transaction reviews, and collaborate with NM Wealth partners to improve processes and digital capabilities. This position emphasizes learning and regulatory compliance.