Remote Booking & Reservations Expert

The Hiring Platform; Memphis (TN); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Remote work environment

Comprehensive training

Ongoing professional development

Access to booking tools and resources

Continuing education opportunities

Team support

Job summary

The Hiring Platform is seeking a detail-oriented Booking & Reservations Specialist to assist clients in researching options, coordinating bookings, and managing reservation details.

You will research options, verify information, and coordinate accommodations, transportation, and activities while maintaining accurate records and providing clear confirmations to clients and service providers.

Qualifications

• Strong attention to detail and accuracy in handling reservations.
• Excellent communication with clients and service providers.
• Good research and strong organizational abilities.
• Customer-focused attitude and responsive service.
• Comfortable using online booking systems and tools.
• Ability to prioritize requests and deadlines.

Responsibilities

• Research options based on client preferences.
• Assist with booking and reservation requests.
• Review availability and applicable options.
• Coordinate accommodations, transportation, activities, and related services.
• Verify reservation information for accuracy.
• Provide confirmations and important details.
• Assist with modifications and special requests.
• Maintain accurate booking records.
• Follow up when additional information is required.
• Communicate professionally with clients and service providers.

Skills

Attention to detail

Excellent communication

Research abilities

Organizational skills

Customer-focused

Comfortable using online systems

Prioritization

Tools

Booking software

Job description

The Hiring Platform is seeking a detail-oriented Booking & Reservations Specialist to assist clients in researching options, coordinating bookings, and managing reservation details.

You will research options, verify information, and coordinate accommodations, transportation, and activities while maintaining accurate records and providing clear confirmations to clients and service providers.