Remote Booking & Reservations Specialist

The Hiring Platform; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Remote work

Comprehensive training

Ongoing professional development

Access to booking tools and resources

Continuing education opportunities

Team support

Job summary

The Hiring Platform is seeking a detail-oriented Booking & Reservations Specialist to assist clients with researching options, coordinating bookings, and managing reservation details.

You will research options based on client preferences, verify reservation information, and provide confirmations while maintaining accurate records and professional communication with clients and service providers.

Qualifications

• Strong attention to detail.
• Excellent communication skills.
• Good research and organizational abilities.
• Customer-focused attitude.
• Comfortable using online systems.
• Ability to prioritize requests and deadlines.
• Previous booking, customer service, hospitality, or administrative experience is helpful.

Responsibilities

• Research options based on client preferences
• Assist with booking and reservation requests
• Review availability and applicable options
• Coordinate accommodations, transportation, activities, and related services
• Verify reservation information for accuracy
• Provide confirmations and important details
• Assist with modifications and special requests
• Maintain accurate booking records
• Follow up when additional information is required
• Communicate professionally with clients and service providers

Skills

Attention to detail

Communication

Research skills

Customer-focused

Online systems

Prioritization

Hospitality/admin exp

Tools

Booking software

Job description

The Hiring Platform is seeking a detail-oriented Booking & Reservations Specialist to assist clients with researching options, coordinating bookings, and managing reservation details.

You will research options based on client preferences, verify reservation information, and provide confirmations while maintaining accurate records and professional communication with clients and service providers.