Remote Booking Concierge for Client Reservations

Duquesa Travel Group; Huntington (WV); On-site; USD 32,000 - 48,000; Part time

Benefits offered by this job

Remote work

Onboarding

Training

Professional development

Online tools access

Supportive team

Job summary

Duquesa Travel Group seeks a friendly Booking Services Representative to assist clients with inquiries, options, and reservation details, while handling ongoing service requests.

This remote role emphasizes clear communication, research to find suitable services, and accurate information delivery to ensure high quality customer support throughout the booking process. Ideal for organized individuals who excel at multitasking and maintaining detailed client records.

Qualifications

• Strong verbal and written communication skills.
• Customer-focused and professional approach.
• Excellent organization and time-management abilities.

Responsibilities

• Respond to client questions and booking requests.
• Gather information regarding individual needs and preferences.
• Research available services and reservation options.
• Assist with coordinating bookings and confirmations.
• Review details for accuracy and completeness.
• Communicate updates and important information.
• Assist with changes and special requests; maintain accurate client and booking documentation.
• Follow up on pending requests.
• Communicate with service providers when necessary.
• Provide courteous and professional customer support.

Skills

Verbal communication

Written communication

Customer service

Organization

Time management

Detail-oriented

Research skills

Multitasking

Tools

Remote work tools

Job description

Duquesa Travel Group seeks a friendly Booking Services Representative to assist clients with inquiries, options, and reservation details, while handling ongoing service requests.

This remote role emphasizes clear communication, research to find suitable services, and accurate information delivery to ensure high quality customer support throughout the booking process. Ideal for organized individuals who excel at multitasking and maintaining detailed client records.