Remote Booking Concierge Specialist

Duquesa Travel Group; Toledo (OH); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Remote work

Onboarding program

Career development

Job summary

Duquesa Travel Group is seeking a friendly Booking Services Representative to assist clients with inquiries, options, and reservations while delivering accurate information through clear communication. This remote role emphasizes researching solutions, coordinating bookings, and maintaining up-to-date client and booking records.

You will work with a supportive team and receive comprehensive onboarding. If you enjoy helping customers and organizing complex details, this position offers training,

Qualifications

• Clear verbal and written communication required.
• Customer-focused andprofessional approach.
• Strong organizational and time-management abilities.
• High attention to detail in handling bookings.

Responsibilities

• Respond to client questions and booking requests.
• Gather information on individual needs and preferences.
• Research available services and reservation options.
• Assist with coordinating bookings and confirmations.
• Review details for accuracy and completeness.
• Communicate updates and important information.
• Maintain accurate client and booking documentation.
• Follow up on pending requests.
• Communicate with service providers as needed.
• Provide courteous and professional customer support.

Skills

Communication skills

Customer-focused

Organization

Attention to detail

Email usage

Research & problem solving

Multitasking

Reservations experience

Job description

Duquesa Travel Group is seeking a friendly Booking Services Representative to assist clients with inquiries, options, and reservations while delivering accurate information through clear communication. This remote role emphasizes researching solutions, coordinating bookings, and maintaining up-to-date client and booking records.

You will work with a supportive team and receive comprehensive onboarding. If you enjoy helping customers and organizing complex details, this position offers training,