Remote Bilingual Spanish/English Customer Support Specialist

Teleperformance; Maryland City (MD); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k)

Life insurance

Discounts

Career growth

Job summary

Teleperformance is seeking a Customer Support Specialist to serve as a primary contact for clients, handling inbound and outbound inquiries with professional excellence. You will use web-based tools to resolve issues and ensure a seamless, positive customer experience in a fast-paced environment.

This remote role requires a High School Diploma or equivalent, at least 6 months of customer service experience, and the ability to work from a dedicated home workspace with reliable internet.

Qualifications

• High School Diploma or equivalent is required.
• Minimum of 6 months of customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Handle and carefully respond to all customer inquiries.
• Provide excellent customer service through active listening.
• Work with confidential customer information and treat it sensitively.
• Communicate appropriately with customers.

Skills

Customer service

Active listening

Strong communication

Education

High School Diploma

Tools

Windows

Job description

Teleperformance is seeking a Customer Support Specialist to serve as a primary contact for clients, handling inbound and outbound inquiries with professional excellence. You will use web-based tools to resolve issues and ensure a seamless, positive customer experience in a fast-paced environment.

This remote role requires a High School Diploma or equivalent, at least 6 months of customer service experience, and the ability to work from a dedicated home workspace with reliable internet.