Remote Bilingual Spanish/English Support Specialist

Teleperformance; Columbus (OH); Remote; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Life insurance

Employee discounts

Job summary

Teleperformance is hiring a Customer Support Specialist to act as the primary contact for clients, handling inbound and outbound inquiries with a focus on fast, accurate resolution. You will work in a high-velocity environment using web-based tools to deliver a seamless customer experience from a home office.

The role requires a High School Diploma and at least 6 months of customer service experience, plus comfort with Windows-based systems.

Qualifications

• High School Diploma or equivalent.
• Minimum of 6 months of customer service experience.
• 18 years of age or older.
• Comfortable with Windows-based systems.

Responsibilities

• Handle and respond to customer inquiries with professionalism.
• Provide outstanding customer service through active listening.
• Protect confidentiality of customer information and handle it sensitively.
• Communicate effectively with customers and teammates.

Skills

Customer service

Active listening

Communication

Problem solving

Education

High School Diploma

Tools

Windows

Job description

Teleperformance is hiring a Customer Support Specialist to act as the primary contact for clients, handling inbound and outbound inquiries with a focus on fast, accurate resolution. You will work in a high-velocity environment using web-based tools to deliver a seamless customer experience from a home office.

The role requires a High School Diploma and at least 6 months of customer service experience, plus comfort with Windows-based systems.