Remote Bilingual Spanish/English Customer Specialist

Teleperformance; Alabama; Remoto; USD 30.000 - 42.000; Tempo pieno

Descrizione del lavoro

Teleperformance is seeking a Customer Support Specialist to serve as a primary contact for clients, handling inbound and outbound inquiries with professionalism. The role emphasizes responsive service in a fast-paced environment and requires a high school diploma and at least six months of customer service experience.

Remote work is supported with a dedicated home office setup; candidates should have Windows-based familiarity and a strong commitment to confidentiality and high-quality customer

Competenze

• High School Diploma or equivalent.
• Minimum of 6 months of customer service experience.
• Must be 18 years of age or older.
• Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
• Customer service and/or sales experience preferred.

Mansioni

• Handle and carefully respond to all customer inquiries.
• Provide excellent customer service through active listening.
• Work with confidential customer information and treat it sensitively.
• Appropriately communicate with customers.
• Collaborate with team members to resolve customer issues and achieve performance goals.

Conoscenze

Customer inquiries handling

Active listening

Professional communication

Formazione

High School Diploma or equivalent

Strumenti

Windows-based systems

Descrizione del lavoro

Teleperformance is seeking a Customer Support Specialist to serve as a primary contact for clients, handling inbound and outbound inquiries with professionalism. The role emphasizes responsive service in a fast-paced environment and requires a high school diploma and at least six months of customer service experience.

Remote work is supported with a dedicated home office setup; candidates should have Windows-based familiarity and a strong commitment to confidentiality and high-quality customer