Remote Bilingual Spanish/English Support Specialist

Teleperformance; Milton (MA); Remote; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Life insurance

Dental and vision coverage

Employee discounts

Job summary

Teleperformance seeks a Customer Support Specialist to serve as a primary contact for clients, handling inbound and outbound inquiries with professional excellence. This remote role operates in a high-velocity environment, requiring strong communication and a customer-first mindset.

Ideal candidates have at least 6 months in customer support, a High School Diploma or equivalent, and comfort with Windows-based systems. We offer health benefits and a supportive, inclusive culture.

Qualifications

• High School Diploma or equivalent.
• Minimum of 6 months of customer service experience.
• Must be 18 years of age or older.
• Comfortable with Windows-based systems.

Responsibilities

• Handle and carefully respond to all customer inquiries.
• Provide excellent customer service through active listening.
• Work with confidential customer information and treat it sensitively.
• Appropriately communicate with customers.

Skills

Active listening

Communication skills

Customer service

Education

High School Diploma or equivalent

Job description

Teleperformance seeks a Customer Support Specialist to serve as a primary contact for clients, handling inbound and outbound inquiries with professional excellence. This remote role operates in a high-velocity environment, requiring strong communication and a customer-first mindset.

Ideal candidates have at least 6 months in customer support, a High School Diploma or equivalent, and comfort with Windows-based systems. We offer health benefits and a supportive, inclusive culture.